Morris Furniture Company, the operator of Morris Home, Ashley, Better Sleep Shop, Morris Outlet and Ashley Outlet showrooms in Dayton, Cincinnati, Columbus, and Northern Kentucky, provides a one-year limited warranty and honors all manufacturer limited warranties with coverage of parts and labor for one year from the date of delivery or pick-up. We reserve the right to inspect the furniture in your home, repair the furniture in your home or pick up the furniture for repair. A service fee is required on all in-home warranty services on items delivered through our Doorstep Delivery Service or picked up at our pickup center if purchased without a Protection Plan.
Morris Furniture Company grants or implies no warranties of performance on any of its products. Please note, under no circumstances are we liable for any special, incidental, indirect, or consequential damages, even if we are informed of their possibility.
This limited warranty covers all furniture purchases, excluding Outlet clearance merchandise or discontinued items marked “As Is” unless purchased with a Protection Plan. Some products include additional parts limited warranties. All products carry a maximum one-year labor limited warranty. Warranties for commercial use are not offered by our manufacturers.
We are committed to ensuring your satisfaction through our Service Department. We will provide repair service for manufacturer defects under the terms stated in our limited warranty and the manufacturer’s warranty.
Upon being notified of a warranty claim, we will: 1) Inspect the damaged merchandise to determine if the damage qualifies for the warranty repair, 2) If the repair is covered by the warranty, we will provide service in your home at no charge using our third-party technicians, our distribution center or by the manufacturer depending on the repair needs, 3) If a repair is not possible, a furniture replacement may require authorization by the manufacturer. Should a replacement be authorized, and the original product is no longer available, you will be able to reselect any item up to the original purchase amount or manufacturer prorated amount.
If damage to the merchandise is due to misuse or abuse and is not covered by the warranty, you will be responsible for all costs for the parts and labor.
After the one-year warranty expires, we will assist you in obtaining parts from the manufacturer at your cost, if available. You will be responsible for any shipping and labor costs that may apply.
During service, your More for You billing plan remains in effect if you financed your purchase. Your original promotion period deadline does not change. Monthly payments must be made during service/exchanges on deferred billing plans to avoid late charges or interest.
If merchandise is relocated from the original delivery address or if you are outside of our normal service areas, your merchandise is not eligible for warranty repair services.
Upholstery/Area Rugs: Dye lots and swatches seen at the store may differ slightly from actual dye lots on delivered manufacturers’ product. We are not responsible for any of these dye lot variances. Upholstered fabrics are warranted against defective material or workmanship for one year from the date of purchase under normal care and use. This warranty does not cover fading, pilling or shrinkage and is not valid where there is evidence of heavy soiling or abuse. Fabric damage or fabric failure due to improper cleaning or animal use is also excluded from the warranty. Consult your salesperson for proper cleaning instructions. The fabric warranty will not be honored if any evidence of animal damage is found.
Leather is a natural material and surface marks, brand marks, natural scarring, insect bites and variances in color show that the leather is genuine top grain. Since these unique characteristics are not defects and provide uniqueness to the product, these items are not eligible for return.
Wood, marble, granite, slate, stone, and weathered wood are natural products and prone to variations in color, pattern, and density. Since these unique characteristics are not defects and provide uniqueness to the product, these items are not eligible for return.
Lounge on your couch. Put your feet on your desk. Host a big dinner. With a PROTECTALL™ Plan your purchase is protected, giving you the freedom to fully enjoy your things.
Expedited claim services provided by friendly and knowledgeable customer care specialist.
Have your furniture receipt and pre-registered protection plan document handy answer some simple questions from our customer friendly agents.
Your protection plan will be automatically registered at the time of purchase. This service provides you with a shorter claim filing time if you ever need to report an accident. (Accidents need to be reported within 30 days from date of occurrence)
If cleaning or repair is needed, our in-home technicians provide high quality craftsmanship and professional services.
In the event that we’re not able to clean or repair your furniture, you will receive a replacement. It is that simple.
Morris Furniture Company operates 9 Ashley stores in Ohio and one in Kentucky and pride ourselves on being the area’s best choice for living room furniture, dining room furniture, bedroom furniture, accent furniture, entertainment furniture, home office furniture, kids’ furniture, outdoor furniture, and mattresses. Morris Furniture Company’s Dayton, OH furniture store, Fairborn, OH furniture store, Springdale, OH furniture store, Florence, KY furniture store, Cincinnati, OH furniture store, Mason, OH furniture store, Columbus, OH furniture store, and Reynoldsburg, OH furniture store provides furniture shoppers from Cincinnati, Columbus, Sharonville, Kettering, Beavercreek, Centerville, Dayton, Huber Heights, and Hamilton, OH a top-of-the-line shopping experience when looking for living room, dining room, bedroom, entertainment, accent, home office and kids furniture.
Errors on Our Site: Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Morris Furniture Com., Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has be confirmed. If you are not fully satisfied with your purchase, you may return it in accordance with our return policy.
We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error, and we will do our best to correct it. We endeavor to list complete and accurate web data as possible. However, due to the sheer quantity of information, complex computer integration, human error and the automated nature of the web, web content may sometimes be inadvertently erroneous. We apologize for any inconvenience this may have cause and ask that you contact us directly or visit our stores to confirm information about pricing, color, features, dimensions, availability and special-order lead times.
Ensure your Happiness: Please note that some website pictures are for illustration purposes only and may vary from actual items available in our showroom. We recommend visiting our showroom prior to purchase to ensure that the fabric, color, and finish meet your expectations.
*The estimated monthly payment shown equals the purchase price (excluding taxes and delivery) multiplied by 1.7980%. It is rounded to the next highest whole dollar. It is only good with the financing offer shown. If you makes these payments by the due date each month, you should pay off this purchase within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.
*The monthly payment shown equals the purchase price (excluding taxes & delivery) divided by the number of months in the promotion period. It is rounded to the next highest whole dollar. It is only good for the financing shown. If you make these payments by the due date each month, you should pay off this purchase within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments
**Free furniture discounts with mattress purchases: $200 instant furniture savings with Sealy Hybrid mattress purchases, $300 instant furniture savings with Tempur-pedic and Stearns & Foster mattress purchases, and $400 instant furniture savings with BeautyRest Black and Serta iComfort mattress purchases. Offer is valid with financing up to 36 months. Valid on single-receipt qualifying in-store purchases only. Free furniture offer does not apply to the purchase of additional mattresses or boxsprings. Offer is valid on adjustable bases and bedding accessories.
Free Sleep Essentials Bundle: Valid with select mattress purchases and in-store only. See store for details.
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